Contact
Start with the issue in front of you.
Open the chat bubble in the bottom-right corner. Share the platform, the symptom, and what changed; keep credentials and customer data out of chat.
Chat support
Open the chat bubble in the bottom-right corner.
The bubble is available on every page. Use it to describe the issue in your own words; there is no separate form to complete.
- Name the cloud platform, service or region, and when the issue started
- Describe what is failing, the current impact, and any recent changes
- Include the exact error text with secrets removed
A chat message starts a conversation. It does not create an automatic response-time promise.